Frequently Asked Questions

What do I need to hook up my computer to the Internet?

To share an Internet connection with your roommates, you will need to create a network in your apartment. The most efficient way to do so is to create a wireless network. You will need a desktop or laptop computer equipped with a Wi-Fi card, as well as a wireless router or hub. Both of these items are relatively inexpensive and available at most electronic stores. The local Internet provider can also supply these items.

What size are the beds?

Our furnished units feature extra long double beds. When purchasing sheets, you may want to buy queen sizes if extra long double sizes are unavailable.

Can additional furniture be brought into the apartment?

Sure, your apartment is yours to decorate and furnish as you wish. However, some restrictions apply. Refer to your lease agreement for more details.

If I am over 21, do I need to have a guarantor?

One of the following criteria must be met in order for the lease to be valid: - You have a parental/sponsor guarantor over the age of 25 sign the lease with you. A credit check will be performed on guarantors. - You pay a deposit of 3 month’s rent that will be held until the end of the lease term, at which point the deposit would be reimbursed to you.

When is my first payment due?

For fall move-ins, the first month’s payment is due July 15th.

Will you send me a bill each month for rent?

No, we do not invoice for recurring rent charges. It is your responsibility to pay rent on the first of the month. The first rent payment is due early on July 15th.

When do I put down a deposit?

We require the service fee and application fee at the time of application. We do not require security deposits. Currently we are waiving ALL application and service fees!

Can I pay my bill with a credit card? Is there an extra charge?

The Reserve at Athens added a new feature that lets you pay online! View your balance, submit electronic checks, or pay with a Visa, Mastercard, or Discover from any computer.

How many people live there?

The Reserve has 200 apartments, with 612 beds. We are currently pre-leasing for the fall!

How do our rates compare to on-campus housing rates?

When comparing our rates to on-campus rates you must take into consideration many variables, including floor plan layout, square footage, furniture, utilities, and community amenities. Our leasing staff is available to discuss with you how our rates compare to other housing options and validate that our community offers you the best value for your money, as well as a great location and incredible amenities.

Is parking available?

We have ample parking for both residents and guests at no additional charge.

Can I request a specific apartment or roommates?

Absolutely. The earlier you sign, the better chance you have of receiving your preferences.

What if I need to cancel my lease?

There is no cancellation or buy-out clause. You need only find a replacement to resume your financial responsibility.

When can I move in?

Fall 2012 move-in will be August 5, 2012 at noon. Unfortunately, we cannot allow any early move-ins. However, you will find that our move-in is one of the earliest in Athens (if not the earliest).

How close to campus are you?

We’re about a mile and a half from UGA’s East Campus. This is extremely convenient, as most of undergraduate parking is located on the east side of campus.

What types of leases are available?

We provide 12 month leases for August move-ins. For spring leases, we offer 7 month leases if we have vacancies after our fall move-in. All of our leases end in July.

What types of apartments/rooms are available?

We offer 2 Bedroom/2Bath and 4BR/4Bath furnished as well as unfurnished leases.

Is The Reserve on the bus line?

Yes, the bus comes to the cul-de-sac at least every half hour. There is even a morning express route. Another great thing about our bus route is that we are one of the last stops on the way to campus. That way, you don’t have to ride the bus for very long.

How do I contact the utility companies?

Georgia Power – (888) 660-5890 Phone Service – Bell South – (888) 757-6500 Intrusion Alarm Monitoring – Capital Alarms – (770) 868-4477 Cable TV and Internet – Charter – (800) 955-7766

When will leasing for Fall 2012 begin?

Leasing for Fall 2012 has already started! It is important that all prospective residents reserve their space for Fall 2012 as soon as possible. We are currently accepting applications and assigning apartments. Apartments are assigned on a first come, first serve basis. So if you would like a specific building, you should sign a lease as soon as you can!

What happens if I elect to sublease or release my space in the apartment?

A sublease occurs when a resident will be away from the apartment lease term for a specific period of time (i.e. spring semester) and returning after that period of time. Releasing is when the resident will be leaving the area during the 12-month lease term and will not be returning (i.e. graduation at the end of spring semester). In either instance, it is the resident’s responsibility to locate a replacement resident. Once the replacement resident pays the application fee, assignment fee, completes all required leasing documentation and picks up keys from the office, the original resident is relieved of any and all obligations.

What is an individual lease?

At The Reserve, each resident will sign an individual lease so that he/she will have sole responsibility for only his/her rent payment. This way, you will not be held responsible if a roommate is delinquent in his/her payments.

What if I don’t have roommates?

We encourage our residents to attempt to locate their own roommates, but we also offer an exceptional roommate matching service for those applicants who need assistance. Profile sheets listing informative data about unmatched roommates are kept on file in the leasing office to aid applicants in selecting roommates. Should a roommate not be located, roommates will be assigned through the matching process.

Can I have a private telephone line in my bedroom?

Yes. The Reserve is designed to suit your personal telephone needs. You and your roommates can elect to have the same telephone number throughout the apartment; however, each bedroom is wired for its own phone line and Internet connection for up to five different lines in a four bedroom and 3 in a two bedroom.

What utilities do residents pay? How much can residents expect their utility bills to be?

Our are apartments are totally electric (no gas!) and constructed to meet Georgia Power Good Cents requirements. These requirements allow our residents the most economical utility billings available. Residents will be responsible for paying utility charges for electricity, water, and cable television. Each resident can expect to pay $45 to $85 per month for all utilities. Of course, this does not take into consideration expanded cable television, internet, etc.

Are pets allowed?

As a courtesy to our residents, we do not allow pets in the community. Exceptions will be made for fish.

What equipment/appliances are furnished in each apartment?

Every apartments comes equipped with a full-sized washer and dryer, refrigerator with ice maker, dishwasher, oven, microwave, and garbage disposal. Each bedroom has a built-in desk (48” X 21”).We also have fully furnished apartments available with custom furniture. They come with a dining table and chairs, coffee table, end table, entertainment stand, and a couch and chair (now upgrading to leather!). The bedroom is furnished with a full size, extra long bed (56” X 80”) including headboard and frame, and a large four-drawer chest and desk chair.

What size are your apartments? How many bathrooms are in each apartment? Window sizes?

4BR/4Baths: 1398 square feet. The living room is approximately 12’3” X 11’5”. The bedroom sizes are approximately 11’5” X 10’. The closets are approximately 3’ X 5’. Windows are standard 34.5” X 58.5” with the exception of bedroom B which has a double window. 2BR/2Baths: 871 square feet. The living/dining area is approximately 12’3” X 19’ 11”. The bedroom sizes are approximately 12’5” X 10’5”.

What makes The Reserve exceptional?

The Reserve offers the lifestyle that college students deserve. You'll have 24-hour access to our fully equiped/cardio fitness facility, game/recreation room, private study rooms, and our computer lab featuring 6 computers with internet and a printer/copier. We even have a clubhouse with a large screen television and all the movie channels!Our 24-hour lighted tennis courts, basketball courts, and activity field provide all of the outdoor activities that your heart could desire. Our resort-style swimming pool features a waterfall and the beautiful lake with a lighted fountain provides an atmosphere second to none. We also have a standup tanning bed that is free for the residents. The management and maintenance staffs at The Reserve pledges exceptional service to our residents. We will schedule planned social activities with fabulous prizes and take preventative maintenance measures to ensure ideal apartment living.