Frequently Asked Questions


Answers to all the questions you may have about life at our off-campus apartments in Athens. Don’t see your question on the list? The Reserve at Athen's staff would be happy to answer any and all of your questions. Contact us today!

I want to live at The Reserve at Athens. What do I need to do now?
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First off, we are so excited that you have chosen The Reserve at Athens as your home away from home. You can ensure a speedy lease-signing process by scheduling an appointment with our office, or simply walk in at any time during our office hours. Be sure to have your driver’s license or photo ID, along with the application fee. 
 
We will then complete all the necessary paperwork and go through the lease, which takes about 30 minutes. We can also complete your lease paperwork online. To do so, begin applying online, and once you have applied we can complete all paperwork through email.


What does my rent installment include?
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The rent installment includes: cable, WiFi Internet, water, and trash


What are my lease options?
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We offer 5 and 12-installment leases.


What if I need roommates?
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We offer a roommate matching service. Each resident will complete a detailed roommate profile questionnaire. The Reserve at Athens will then match roommates who are most compatible based on the responses regarding their lifestyle.


How do I pay the rental installment or any other fees?
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We accept checks and money orders in the office. Payments can also be made online with E-check, debit cards, and credit cards (Visa, Discover, Mastercard).


Do I have to pay a move-in fee or application fee when I sign my lease?
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Yes, there is a $25 application fee and no Activity or Service Fee.


If I am over 21, do I need to have a guarantor?
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Yes. Every resident must have a guarantor. The guarantor must be at least 25 years old and a resident of the United States. If a resident does not have a guarantor, he or she must pay a deposit of one and a half installments of his or her lease prior to move in. This will refunded after move out, providing there are no damages found in the apartment. 

Can other people take over my lease?
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Yes, someone can take over your lease. There is a $200 fee. The new resident must come in and fill out the paperwork and be approved my management to successfully take over your lease.


What kind of cable package comes with my apartment?
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Extended cable with HD programming is included in each apartment. 


What should I bring?
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•Bedding – Extra-long full-size sheets
•Bathroom Accessories - Shower Curtain, Towels, etc.
•Kitchen Utensils – Pots and Pans, Silverware, Dishes, Cups, Bowls, etc.



What size are the beds?
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The beds at The Reserve at Athens are extra-long full-size. We recommend purchasing queen size sheets, to ensure your sheets will fit your bed.


What type of Internet is included?
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The Reserve at Athens offers wireless Internet throughout the complex.
 

What do I need to hook up my computer to the Internet?
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To connect to the wireless you will need a wireless card. Most computers today come with a wireless card built in.


What are the hours of the fitness center?
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Our fitness center is open 24 hours a day, 7 days a week. Residents can access the fitness center at any time using their key fob.


Is parking available?
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Yes. 


What if I have a problem with an appliance or an emergency maintenance problem?
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The Reserve at Athens has 24-hour emergency maintenance. We will repair all broken appliances and provide replacements if necessary.